The Laptop That Forgot Its Own Password — But Nobody Had Changed It
She hadn't changed her password. Nobody else had touched it. So why was her laptop suddenly refusing to let her in?
Read article →PC, laptop and Mac repairs at our Tenterden workshop. Free initial workshop diagnosis, honest advice, no confusing jargon — and we’ll tell you if a repair isn’t worth doing.
We fix your PC or Mac over the internet — while you watch. We connect securely, sort the problem, and you only pay for the time actually used.
If any of these sound familiar, give us a call or bring your computer in. We’ll diagnose the fault first, explain what’s wrong, and tell you what it’s likely to cost before any work begins.
Comprehensive repair and upgrade services for all computers. From hardware failures to software issues — we handle it all with honest, jargon-free advice.
Learn moreStraightforward repairs can sometimes be completed the same day. Diagnosis, current workload and parts availability all affect the timescale, so we confirm it before work starts.
How we workCan't bring your computer to us? We come to you. Professional on-site repair service throughout Tenterden and nearby villages.
Book a calloutYour initial workshop diagnosis is free, with the problem and likely cost explained before work begins. No fix, no fee on repair jobs: if we accept a repair but cannot complete the agreed fix, you pay nothing for that repair.
Get diagnosedFrom simple software fixes to complex hardware repairs, we've got you covered
Windows specialists handling all PC issues from blue screens to hardware failures.
Help for MacBook and iMac users — slow Macs, software glitches, backups and more.
Complete malware elimination and security hardening to protect your digital life.
Comprehensive health checks and performance optimization for peak efficiency.
Professional data recovery from failed drives, deleted files, and corrupted media.
Expert screen repairs for laptops and all-in-ones — cracked, flickering or black screens.
We offer custom solutions for unique problems. Contact us to discuss your specific requirements.
Get Custom Quote View all services →Established in 2008, Advantec Computing is a friendly independent computer repair shop in the heart of Tenterden. We help home users and small businesses with PC, laptop and Mac problems — and we explain everything in plain English before you spend a penny.
Dan leads the repair work at Advantec, supported by additional technicians when the workshop is busy. He has around 30 years of hands-on computer-repair experience, including 22 years running repair shops. At roughly 520 repairs a year, that amounts to more than 10,000 jobs. Around 59 out of every 60 repair jobs we accept are completed successfully; if the initial diagnosis shows that a repair is not realistic or worth the cost, we say so before paid work begins.
Decades spent diagnosing real Windows PCs, laptops, MacBooks, iMacs and small-business systems — backed up by careful testing and honest advice.
No hidden fees, no surprises. We provide detailed quotes before any work begins, with competitive rates.
Straightforward repairs may be completed the same day when workload and parts allow. We explain the likely timescale after diagnosis and keep you updated if it changes.
Call us or use our online form. Describe your issue and we'll provide initial guidance and book your appointment.
Bring your device to our workshop and we will make an initial assessment at no charge. Home visits are arranged separately.
Receive a detailed breakdown of required repairs and costs. No obligation to proceed - the choice is yours.
Once you approve the quote, Dan or one of the technicians who works with him begins the repair. Straightforward jobs may be completed the same day; complex faults and ordered parts take longer.
We test the agreed repair before collection and explain what was done, the applicable warranty and any follow-up advice.
We design and build affordable websites for businesses in Tenterden and across Kent — from just £299, or rent from £19.99/month with no upfront cost. Design, hosting and support all handled locally.
Never miss a call. Never miss the work.
Victoria answers every call 24/7 in a warm, natural British voice — takes the message, answers your customers’ questions and captures the enquiry, then texts and emails you the details the moment the call ends.
We’ve been a real local repair shop in Tenterden since 2008 — and the kindest, most useful place to read what our customers actually think is on our Google Business Profile.
Not every laptop or PC should be repaired. Sometimes a simple SSD upgrade transforms an older computer for the cost of a takeaway. Sometimes replacement makes more sense than fixing a tired machine. We’ll diagnose first, explain the options honestly, and tell you straight whether the spend is worth it — before you commit a penny.
Sometimes a £40 SSD upgrade is a much better answer than a £150 motherboard replacement. We’ll be straight with you either way.
A few practical things that make the visit easier — for both of us.
01580 764404
Call during opening hours for the quickest response
info@advantecit.co.uk
We aim to reply within two business hours during opening hours
Helpful articles on repair advice, security warnings, Windows and Mac tips, data recovery, and local IT news — written for real customers, not Google.

She hadn't changed her password. Nobody else had touched it. So why was her laptop suddenly refusing to let her in?
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Browse our recommendationsAdvantec Computing is based in Tenterden and helps customers from across the surrounding area with PC repairs, laptop repairs, Mac repairs, virus removal, data recovery, upgrades and general computer support.
We’re proud to be featured in the Tenterden Local Guide — the modern directory showcasing the best independent shops, trades and services across Tenterden and the surrounding Kent villages. Shopping and hiring local keeps our high street thriving, and we’re glad to play our part.
Explore the Guide →